← Back to home// Frequently Asked Questions
Things people ask.
Five sections. Real answers. If your question isn't here, write to team@c0smic.com and we'll add it.
// 01
About the products
What are functional mushrooms?+
Functional mushrooms are mushroom species used for their biological activity beyond basic nutrition — supporting cognitive function, stress response, energy production, and immune balance. They include species like Lion's Mane, Cordyceps, Reishi, and Chaga. They arenot psilocybin or psychoactive mushrooms.
Why whole-food powder instead of extracts or capsules?+
Whole-food powder preserves the full spectrum of beta-glucans, polysaccharides, and other compounds the mushroom naturally produces together. Extracts isolate one compound at higher concentrations, losing the rest. Capsules add gelatin and fillers and cost multiples more per dose. We chose the most honest format.
What's the difference between Lion's Mane and Fantastic 4?+
Lion's Mane is a single-species product focused on cognitive support — memory, focus, and nerve health. Fantastic 4 is a four-mushroom blend (Lion's Mane + Cordyceps + Reishi + Chaga) plus 250mg of KSM-66 Ashwagandha per serving, designed as a complete functional foundation. Pick Lion's Mane if you want cognition-only. Pick Fantastic 4 if you want the full stack.
What does it taste like?+
Earthy and mild, like a forest floor on a damp morning. Most people don't taste it in coffee or smoothies at all. In hot water or tea you'll get a subtle umami note. It mixes easily into anything liquid.
How do I use it?+
Add 2 grams (approx. 1 tsp) daily to coffee, tea, smoothies, or any recipe with liquid. For optimal support, take 4 grams (approx. 2 tsp) per day. The 200g pouch is 100 servings at the standard 2g dose.
How long until I feel something?+
Functional mushrooms work cumulatively, not as a stimulant. Most users report subtle differences in mental clarity, stress response, or energy stability after 2–4 weeks of consistent daily use. You're building a baseline, not chasing a kick. If you're looking for an immediate noticeable effect, this is the wrong category.
// 02
Shipping
How long does shipping take?+
Orders ship within 1 business day from Southern California. From there: USPS First Class ($5) takes 3–5 business days; USPS Priority ($15) takes 1–3 business days. You'll receive a tracking number via email when the shipment leaves our facility.
Do you offer free shipping?+
Free U.S. shipping on orders over $75. That's automatic at checkout — no code needed. (One pouch of Fantastic 4 + one pouch of Lion's Mane gets you there.)
Where do you ship?+
United States only at the moment. We're working on Canada and international expansion but don't have a public timeline yet. Sign up for the subscriber list to be notified when we expand.
Will my order arrive discreetly?+
Yes — outer packaging is plain brown shipping material with return address only. Nothing on the outside indicates supplements, wellness products, or the Cosmic brand. Your delivery driver won't know what's inside.
// 03
Returns & refunds
What's your return policy?+
Unopened pouches: return within 30 days of delivery for a full refund. Just email team@c0smic.com with your order number and we'll send a return label.
Opened pouches: we don't accept returns on opened product (food safety), but if you're unhappy with what you received, write to us. We almost always work something out.
Opened pouches: we don't accept returns on opened product (food safety), but if you're unhappy with what you received, write to us. We almost always work something out.
What if my order arrives damaged?+
Send a photo of the damaged pouch/box to team@c0smic.com within 48 hours of delivery and we'll ship a replacement free of charge. No return required.
What if I just don't like it?+
That's why the 30-day return on unopened pouches exists. If you've opened the pouch and decided it's not for you, write to us anyway. We're a small company and we'd rather keep a future customer than win a transaction.
Can I cancel or change an order?+
If you contact us within a couple of hours of placing the order, yes — we can usually intercept before it ships. Once tracking is generated, we can't cancel, but you can return for a refund once it arrives.
// 04
Health & safety
Are there any side effects?+
Functional mushroom powders are generally well-tolerated. The most commonly reported (mild) side effects in clinical literature are gastrointestinal — bloating, loose stools — usually resolved by reducing the daily dose or taking it with food. If you have a mushroom allergy, do not use this product.
Can I take this with medication?+
Some functional mushrooms can interact with anticoagulants (blood-thinners), immunosuppressants, and certain diabetes medications. Ashwagandha (in Fantastic 4) can interact with thyroid hormone, sedatives, and immunosuppressants. If you take prescription medication, consult your healthcare provider before adding any supplement.
Is it safe during pregnancy or breastfeeding?+
No — do not use during pregnancy or while breastfeeding. Ashwagandha specifically is contraindicated in pregnancy. The functional mushroom species themselves have limited safety data in those populations. Consult your OB-GYN before resuming any supplementation.
Is it safe for children?+
Our products are formulated for adults. We don't recommend them for children under 18 without explicit clearance from a pediatrician.
Are these the same as psychedelic mushrooms?+
No. Functional mushrooms (Lion's Mane, Cordyceps, Reishi, Chaga) are entirely separate species from psychedelic mushrooms (which contain psilocybin). Our products contain zero psilocybin. They are legal, non-psychoactive, and certified by the USDA as organic food.
// 05
Sourcing & quality
Where are your mushrooms grown?+
Southern California. Same facility for every batch. We don't source bulk powder from overseas extractors and re-brand it — that's the industry-standard approach, and it's the main reason we built Cosmic in the first place.
What certifications do you carry?+
Every product is USDA Certified Organic, Non-GMO Project Verified, and meets criteria for Gluten-Free, Paleo-Friendly, Keto-Friendly, Vegan, and Kosher classifications. Every batch is tested for heavy metals and has Transparency ID testing applied.
Are the mushrooms tested for heavy metals?+
Yes — every production batch is tested for heavy metals (lead, arsenic, cadmium, mercury) and microbial contamination before release. We're working on publishing per-batch Certificates of Analysis (COAs) on the website — that's coming shortly.
Are there fillers or flow agents?+
No fillers, no flow agents, no anti-caking additives. The only ingredients in our products are the certified-organic mushroom powder (and ashwagandha in Fantastic 4) and the substrate the mushrooms were grown on (organic oats or sorghum). Nothing else.
Why do mushroom powders have substrate listed?+
Mushrooms are grown on a substrate (usually grain). For mycelial biomass products, the mycelium and the substrate it colonized are inseparable — you can't fully extract the mycelium without leaving the substrate behind. Listing the substrate (organic oats or sorghum) is honest disclosure. Brands that hide their substrate are still using one — they just don't want you to know.
// Still curious?
Write to us.
We answer every email personally, usually within a business day.
team@c0smic.com→